All items will be sent within 48 hours of your order being received. To allow for creation time, made-to-order pieces will be posted within 10-14 business days, dependent on the respective brand.
Please note some brands operate out of Australia, while others from Aotearoa, New Zealand. This may mean that a little bit of patience would be required if the packages are coming from international waters, and also if you live rurally.
All shipping is free for orders over $75. If your order is under $75, there is a $12.50 flat rate.
To our friends outside of Australia and New Zealand, please note that we do not currently ship worldwide due to a range of factors, though mainly due to the package delays brought about by the COVID pandemic.
Items must be returned within 30 days of purchase. Sale items must be returned within 10 days of purchase. Please note that all personalised items are not eligible for returns.
We do not cover the cost of return postage, so please try to choose the correct sizing. We’ve done our absolute best to provide as much sizing information as possible, though do feel free to send us an email if you need help.
Click for more information about shipping or returns, or alternatively, contact us at yourfriends@ethicalmadeeasy.com.